For someone considering Intentional Wellness MD, the most consequential enrollment question may not be which program to select. It is which agreement governs the purchase. The platform advertises semaglutide, tirzepatide and GLP-1 Microdose programs with clinician review and home delivery. Yet its public pages identify different business entities and present two different cancellation deadlines. Those differences matter because a treatment decision, recurring payment and pharmacy order can create separate responsibilities—and potentially different points after which money is not refundable.
This review examines public documentation consulted October 19, 2026, with an emphasis on the obligations a prospective customer would accept. There are useful specifics: recurring orders are charged every 30 days, prescription purchases are restricted to the platform’s pharmacy channel, and the terms describe how to disable automatic refills. Other essentials remain unresolved, including actual prices, named clinical and pharmacy partners, and how membership cancellation interacts with subscription cancellation. The aim is to identify what deserves written clarification before enrollment, not to recommend a treatment.
At a glance
- Contracting entity
- The About page identifies Intentional Wellness MD, LLC, while the terms identify Ohana Health & Wealth, LLC as the website’s owner and operator.
- Recurring charges
- For recurring monthly orders, the terms authorize an immediate charge and another every 30 days until cancellation, with electronic notice five to seven days before a scheduled transaction.Sources: [7]
- Cancellation discrepancy
- The footer requires 30 days’ notice for memberships; the terms allow subscription cancellation by disabling auto-refill at least 48 hours before monthly processing.
- Price disclosure
- The program advertises flat-rate pricing without consultation charges or dose-change surcharges, but the consulted documentation provides no dollar amount.Sources: [9]
- Pharmacy restriction
- The terms require customers purchasing a prescription-inclusive service to waive pharmacy choice for that purchase and use the platform’s pharmacy channel.Sources: [7]
Start by identifying the business accepting your agreement
The About page lists Intentional Wellness MD, LLC at 614 E. Sipapu Dr., Gilbert, Arizona 85297. The terms, marked last updated June 1, 2026, instead say that Ohana Health & Wealth, LLC owns and operates intentionalwellnessmd.com. The consulted documentation does not explain the corporate relationship between them. This is an unresolved identity question, not evidence that either entity is illegitimate. Before paying, ask which entity will appear on the agreement, receipt and payment statement.
The platform also separates its commercial role from clinical care. Its disclaimer describes a concierge telehealth business facilitating access to independent clinicians and state-licensed compounding pharmacies. It expressly says the platform does not practice medicine, prescribe or dispense. Although it describes its clinical network as U.S. board-certified, that is the provider’s representation, not an independent credential verification. The treating professionals, medical group and dispensing pharmacies are not identified by name in the consulted material.
That separation makes responsibility mapping particularly important. Ask who handles a prescribing question, a dispensing problem and a disputed charge, rather than assuming one organization controls all three. The terms place platform, medical-group and pharmacy charges within certain bundled purchases, but bundling payment does not erase the separate roles. Our guide to platform, clinician and pharmacy responsibilities explains the distinctions to establish before accepting a combined service agreement.
| Issue | What the pages document | What to request in writing |
|---|---|---|
| Business identity | Different entities appear on the About page and in the terms. | The contracting entity and its relationship to the brand. |
| Recurring payment | Immediate collection and renewal every 30 days for recurring monthly orders. | The amount, next processing date and supply covered. |
| Cancellation | Membership and subscription provisions use different deadlines. | Which deadline applies and whether both actions are necessary. |
| Refund boundary | Services and processed medication can become nonrefundable. | The exact event that ends refund eligibility. |
| Pharmacy channel | Prescription-inclusive purchases restrict pharmacy choice. | The dispensing pharmacy and order-status contact. |
Flat-rate pricing leaves the payment amount unresolved
The semaglutide page promises flat-rate pricing with no hidden fees, no consultation charges and no dose-change surcharges. It also lists compounded medication prepared by partner pharmacies among the program inclusions. These are meaningful commercial promises, but they do not substitute for an actual quote: the consulted pages provide no dollar amount. There is consequently no documented first-payment figure or renewal price to compare, and no basis for calculating an annual cost.
The terms describe some prescription subscriptions as a bundled payment covering the pharmacy’s medication fee, the medical group’s clinical services and the platform’s access fee. That can coexist with advertising that there is no separate consultation charge, but it does not mean clinical work has no financial component. The homepage also advertises price matching without explaining qualifying competitors, eligible products or exclusions. Neither the price-match claim nor the flat-rate wording establishes a documented price lock.
Before authorizing payment, obtain an itemized description of what the quote covers, even if the provider collects one combined amount. Unresolved items include medication supply per payment, materials, laboratory costs, minimum commitments, prepayment requirements and insurance or HSA/FSA arrangements. The public documentation does not settle those questions. A written GLP-1 quote is especially useful here because a flat price only becomes comparable when its period, product and included services are specified.
Renewal, cancellation and refund rights are different questions
For a recurring monthly order, the terms authorize a charge immediately and every 30 days thereafter until cancellation. Thirty days is not necessarily a calendar month, so the processing date deserves attention. The terms promise an electronic notification five to seven days before a scheduled transaction and a receipt after a successful charge. Meanwhile, the footer says treatment charges are not processed if the client is not medically approved. Ask how payment authorization, clinical approval and actual collection are sequenced.
The larger issue is the difference between cancellation provisions. The footer says memberships may be canceled with 30 days’ notice before the next billing cycle. The terms allow subscription cancellation by turning off auto-refill in the portal at least 48 hours before the applicable monthly processing date. These may address different arrangements, but the documentation does not explain how they interact. Do not assume meeting the shorter deadline ends every membership obligation; consult the cancellation notice guide when documenting the applicable dates.
Refund language creates a separate boundary. The footer says consultations, memberships, medical visits and fulfilled prescriptions are otherwise nonrefundable once services begin or medication is processed. Cancellation therefore should not be read as a promise to reverse an existing charge. Ask what counts as the beginning of service and medication processing, and whether an order is already beyond that point. The practical distinction is explored in our guide to refund boundaries and exclusions.
Know which program the agreement actually covers
Intentional Wellness MD advertises a semaglutide program that its product page describes as a weekly injection, supervised by a licensed clinician and delivered to the home. Tirzepatide is marketed as a dual GLP-1/GIP program under physician direction, also with flat-rate pricing. The consulted tirzepatide text does not explicitly establish its administration route. A prospective customer should therefore request the exact prescribed product, formulation, route and presentation rather than filling gaps from familiarity with other companies’ offerings.
GLP-1 Microdose is presented differently: a lower-dose protocol marketed for body composition, metabolic health and longevity rather than aggressive weight loss. Its advertised audience includes people near their goal weight and those who poorly tolerated standard GLP-1 treatment. The page excludes from its intended profile people with substantial weight to lose who would be better served by a standard protocol. These are marketing descriptions, not established outcomes; the consulted material does not identify Microdose’s specific active ingredient or route.
The business also advertises clinician-reviewed compounded peptides and in-person stem-cell therapy for patients across the Phoenix valley. The latter requires direct contact for more information, and the documentation does not establish its product, procedure or price. Navigation mentions oral GLP-1s, but no usable program details establish their medications or terms. These adjacent offerings should not be treated as interchangeable with the documented semaglutide, tirzepatide or Microdose programs when requesting an enrollment agreement.
Enrollment does not guarantee a prescription or nationwide access
The advertised process begins with a digital health history and coordination of diagnostic laboratory work. The homepage specifically makes labs mandatory for TRT/HRT and advanced longevity protocols; it does not establish that every GLP-1 enrollee must have them. A licensed provider then reviews biomarkers, history and goals. The terms require a consultation, a determination that the prescription product is appropriate and an issued prescription before a customer can obtain it. Payment or completing an intake form is not a prescription guarantee.
The semaglutide and tirzepatide pages describe candidates as adults 18 or older with a BMI of at least 27, or at least 25 with weight-related conditions. These are the provider’s advertised criteria, not an individualized determination. The semaglutide page lists exclusions involving personal or family medullary thyroid carcinoma or MEN 2, pregnancy, breastfeeding or pregnancy planning, active pancreatitis and untreated severe gastrointestinal disease. Tirzepatide marketing also includes people who have plateaued on a single-agonist GLP-1 and seek a supervised change.
The platform advertises telehealth across all 50 states, but its terms qualify availability by state-specific regulations that may change. During the consultation, the patient must be physically in the same state as the shipping address in the account. Access also requires age 18 or the jurisdiction’s age of majority if higher. For someone traveling or maintaining multiple residences, the location requirement is a practical enrollment condition, not a minor shipping detail to resolve after the appointment.
The pharmacy agreement limits choice and leaves fulfillment questions
The terms require customers purchasing a prescription-inclusive service to waive their choice of pharmacy for that transaction. Customers unwilling to accept that restriction are told not to purchase the service. This is a material channel limitation: the documented arrangement is not simply an unrestricted prescription to take elsewhere. The platform describes U.S. state-licensed compounding partners, but the consulted material does not name the pharmacy that would fill an individual order or provide a preparation and dispatch timetable.
The program promises structured shipments in temperature-controlled, unmarked packaging delivered to the customer’s door. It does not specify the carrier, arrival interval or procedure for failed delivery and temperature problems. The terms also warn that prescription products will not be dispensed in child-resistant containers. That packaging disclosure deserves attention before the first shipment, particularly in homes with children; discreet exterior packaging does not address the separate issue of the medication container’s resistance to opening.
The platform’s references to FDA-regulated pharmacies do not mean the compounded products are FDA approved; its own disclaimer acknowledges nonapproval. FDA recommends compounded drugs when an individual’s medical needs cannot be met by an approved drug, with a prescription and state-licensed pharmacy. Nonapproval alone does not prove clinical inequivalence. For injectable GLP-1 medication arriving warm or insufficiently refrigerated, FDA explicitly advises not using it and contacting the provider or dispensing pharmacy. Obtain that contact path before shipment.
Continuity promises need a usable support pathway
The semaglutide page says members are matched with a dedicated clinician licensed in their state rather than passed between call centers. It also advertises direct messaging with the provider and care team between scheduled check-ins, plus structured reviews based on response. These are useful service commitments, but the consulted material does not establish the exact initial consultation format, check-in frequency or a clinician response deadline. Ask how those features operate within the particular program being purchased.
Published support channels are support@intentionalwellnessmd.com and 1-480-433-8584. Clinical hours are Monday through Friday, 9 a.m. to 5 p.m. Arizona MST. The contact form promises a team response within 24 hours; that promise should not be stretched into a clinical approval, prescription, dispatch or arrival deadline. Before enrollment, distinguish routine administrative support from treatment communication and ask which contact can stop a pending refill or resolve a pharmacy-order problem.
Read privacy assurances alongside the narrower legal descriptions
The program FAQ says Intentional Wellness MD is HIPAA compliant, that medical information is shared only with the assigned provider and dispensing pharmacy, and that it never sells or shares data. The terms present a more qualified organizational description: Ohana Health & Wealth, LLC says it is not a HIPAA covered entity, although it may act as a business associate of a pharmacy or medical group in certain circumstances. Those descriptions require attention to which entity and information each statement addresses.
The California privacy notice adds that certain personal information may be disclosed to third parties for advertising delivery, measurement and improvement, and that these disclosures may constitute a sale or sharing under California law. That does not establish that clinical records are sold, but it makes the broad no-sharing assurance insufficient as a complete privacy explanation. Ask how medical intake, account information and advertising-related data are separated, and which privacy notice governs each part of the customer relationship.
Questions & answers
Does Intentional Wellness MD publish a price I can use to budget?
Not in the consulted documentation. It advertises flat-rate pricing, no separate consultation charges and no dose-change surcharges, but provides no dollar amount. Request the initial charge, recurring charge, billing interval and medication supply covered. Also clarify laboratory and materials costs, because the public descriptions do not establish those amounts or whether they are included.
Can I cancel by switching off auto-refill?
The subscription terms describe that method, provided it is done at least 48 hours before monthly processing. However, the footer separately requires 30 days’ notice for membership cancellation. Ask whether your purchase includes both arrangements and obtain written confirmation of what switching off auto-refill terminates. The documentation does not establish that the two cancellation provisions are interchangeable.
What happens financially if I am not medically approved?
The footer states that treatment charges are not processed without medical approval. It also says consultations, memberships, medical visits and fulfilled prescriptions are otherwise nonrefundable once services begin or medication is processed. Because recurring-order terms authorize immediate charging, ask how those provisions work together and whether any non-treatment charge can arise before an approval decision.
Can I use my own pharmacy?
Not under the documented prescription-inclusive purchase terms. They require a waiver of pharmacy choice and direct customers who do not accept it not to purchase that service. Ask for the assigned pharmacy’s name before proceeding and clarify whom to contact about dispensing, packaging and delivery. The consulted documentation does not identify the dispensing partners by name.
Does nationwide telehealth mean I can consult while traveling?
Not automatically. Although the provider advertises all-50-state telehealth, the terms require your physical location during consultation to match the state of your account’s shipping address. Availability also depends on state-specific regulations and can change. Confirm the location requirement before scheduling if you will be away from home; the nationwide marketing statement does not remove that condition.
What ongoing access to the care team is documented?
The program advertises a dedicated clinician, direct concierge messaging and structured check-ins. Public contact options include email, telephone and a form promising a team response within 24 hours. That is not a documented clinician response guarantee. Ask about review frequency, coverage outside Arizona weekday clinical hours and the process for contacting the dispensing pharmacy when a shipment needs attention.
Our assessment
Intentional Wellness MD documents a recognizable concierge model: independent clinical review, compounded medication through partner pharmacies, home delivery and continuing messaging. Its terms also disclose meaningful restrictions, including recurring 30-day charges, a limited pharmacy channel and nonrefundable service or medication milestones. The main contractual weakness is not simply missing prices; it is the unresolved interaction between different legal entities, membership and subscription cancellation rules, and broad versus qualified privacy statements. A prospective customer should obtain a written quote and agreement identifying the contracting business, exact product, renewal date, applicable cancellation deadline and refund cutoff before authorizing payment. Clear answers would make the purchase easier to evaluate. Without them, the public documentation is not sufficient to confidently predict the full financial and administrative consequences of enrollment.
This opens the reviewed business’s website. The link is not a prescription or endorsement. Commercial relationships.
Sources & documentation
Public materials consulted October 19, 2026. Provider statements are attributed claims, not independently verified clinical outcomes. Terms can change; obtain a current written quote.
- FDA concerns with unapproved GLP-1 drugs used for weight loss ↗
- Intentional Wellness MD — stem cells ↗
- Intentional Wellness MD — treatments/tirzepatide ↗
- Intentional Wellness MD — treatments/glp 1 microdose ↗
- Intentional Wellness MD — about ↗
- Intentional Wellness MD — contact ↗
- Intentional Wellness MD — terms ↗
- Intentional Wellness MD — privacy ↗
- Intentional Wellness MD — treatments/semaglutide ↗
- Intentional Wellness MD — official website ↗