Healthy Living Clinic Review: Monthly Plans, Conflicting Prices and Cancellation Terms

The most important number in Healthy Living Clinic’s subscription is not necessarily its advertised monthly price. It may be the five-day cancellation deadline—and whether that deadline runs backward from billing or shipment. The clinic’s public documents use both reference points. They also disagree about whether a prescription becomes nonrefundable upon approval or whether an approved order can sometimes be stopped before shipping. For someone considering enrollment, these differences affect what happens after the first payment, not just how the offer looks before checkout.

Healthy Living Clinic documents a telehealth business offering tirzepatide and semaglutide, principally through compounded preparations, with prescribing decisions assigned to independent medical professionals. Its month-to-month structure and published service inclusions are useful disclosures. However, a Standard tirzepatide price differs between the homepage and product listing, and several operational promises need reconciliation. This review examines the public documentation consulted October 19, 2026, focusing on enrollment, recurring charges, cancellation, refunds and the division of responsibilities rather than treating marketing claims as verified performance.

At a glance

Monthly prices: The homepage advertises tirzepatide Micro at $99 monthly and other advertised doses at $149; the Standard product page instead lists $199 monthly.
Sources: [8] [6]
Recurring commitment: The homepage says no three-, six- or twelve-month commitment, while the subscription policy authorizes recurring automatic charges until cancellation.
Sources: [8] [4]
Cancellation deadline: The policy requires at least five days’ notice before billing; the terms reference five days before shipment. The homepage advertises portal cancellation.
Sources: [4] [13] [8]
Incomplete medical requirements: Recurring billing continues even when the patient has not completed required questionnaires, laboratory work or other requested information.
Sources: [4]
Refund boundary: One policy provision allows an attempted stop before shipping; another makes an approved prescription final and nonrefundable, except where applicable law requires otherwise.
Sources: [4]

Enrollment can place payment before clinical approval

Healthy Living Clinic presents two entry sequences. The homepage offers an approximately two-minute medical-history quiz with no card required to find out whether someone may fit the program. Its FAQ instead describes checking out first, completing a health questionnaire and then having a consultation to confirm eligibility. These can be different stages of one process, but the documentation does not fully connect them. A no-card screening should not be confused with a completed prescribing consultation or a promise that no charge occurs before medical review.

The FAQ says the program is designed for adults 18 and older with a BMI of at least 25, subject to medical-history review. That is the provider’s advertised screening criterion, not an individual treatment determination. The homepage describes review by a board-certified, state-licensed physician; the FAQ says the post-purchase professional could be a physician or nurse practitioner and will assess contraindications and suitability. Neither description guarantees a prescription simply because checkout succeeds.

The policy promises a full purchase refund if the medical provider determines that the customer is not a good candidate. That is a meaningful stated protection, but it does not settle every cancellation scenario after approval. Before paying, establish which step starts the subscription, when clinical review occurs and how an ineligibility refund is requested. Our guide to terms worth checking before enrollment explains why those stages should be documented separately.

Sources: [8] [10] [4]

The advertised price needs to match the subscription being authorized

The homepage advertises compounded tirzepatide plans at $99 monthly for Micro and $149 monthly for the other advertised doses, including medication, consultation, syringes and shipping, with no membership fee. Product listings support $99 for Microdosing and $149 for Intermediate Dose, but Standard Dose is listed at $199 monthly. That discrepancy cannot be resolved from these pages. The table below records the offers rather than choosing which price checkout should honor.

The product pages display crossed-out original prices: $299 for Microdosing, $349 for Intermediate, $500 for Standard and $299 for semaglutide. Those comparisons do not establish a discount expiration or a guaranteed renewal price. Semaglutide is listed at $149 monthly, and its description specifically connects that amount to the first month, with medication, consultation, shipping and a syringe kit included. Its concrete offer is an injection made by a U.S. compounding pharmacy; an available oral purchase option is not established.

The homepage says there is no three-, six- or twelve-month commitment and no need to pay six or twelve months upfront to unlock the rate. Nevertheless, its comparison table says one month is due today, despite marketing language suggesting nothing is payable upfront. Read this as a monthly payment structure, not a free first month. Obtain the actual product, first charge and subsequent renewal amount in writing; the published monthly label does not establish vial count, volume or exact physical supply duration.

Published monthly offers and the conditions requiring confirmation
Offer	Published current price	Material qualification
Tirzepatide Microdosing	$99/month	Product listing agrees with homepage; original price shown as $299.
Tirzepatide Intermediate Dose	$149/month	Product listing shows an original price of $349.
Tirzepatide Standard Dose	$199/month on product page	Homepage advertises Standard at $149/month; original product-page price is $500.
Compounded semaglutide injection	$149/month	Description expressly discusses first-month needs; original price shown as $299.
Homepage tirzepatide inclusions	Included in advertised monthly price	Medication, consultation, syringes and shipping; no membership fee.

Sources: [8] [12] [11] [6] [9]

Month-to-month does not mean billing waits for treatment

The subscription policy says enrollment authorizes automatic recurring charges until cancellation. More unusually, it expressly says charges continue when required medical questionnaires, laboratory work or other requested information remain incomplete. Patient-caused delays do not pause, defer or automatically cancel billing. That provision makes administrative follow-through financially consequential: leaving an intake unfinished is not the same as withdrawing from the plan, even if the patient has not yet supplied everything needed for care.

The documents reviewed do not identify which laboratory tests are required, whether testing is included or how much separately arranged testing might cost. They also do not establish an obligatory follow-up appointment schedule or separate guaranteed response times for clinical review and support. Those gaps matter because the policy refers to requirements that can remain outstanding while payments continue. Ask which tasks are necessary before the first prescription and before each renewal, and who will notify you when something is missing.

The clearest contractual distinction is between a short commitment and an automatically continuing subscription. Healthy Living Clinic advertises no minimum multi-month term, but that does not make each renewal optional without action. Our explanation of monthly prices and ongoing commitments provides context. Here, the practical preparation is to obtain the first renewal date, understand what authorizes subsequent charges and confirm whether any pause option exists rather than assuming unfinished paperwork pauses the account.

Sources: [8] [4]

Cancellation has two clocks and more than one described route

The homepage describes cancellation in the portal, in a couple of clicks, with no phone call or emailed form. The subscription policy, however, refers to contacting customer service and requires cancellation at least five days before the next scheduled billing date. The terms use a different trigger: at least five days before the next scheduled shipment. If billing and shipping occur on different dates, those provisions can produce different practical deadlines.

These differences do not prove that portal cancellation is unavailable. They mean the public documents do not provide one consistent account of how a customer ensures the next charge and shipment are stopped. Before enrollment, request the applicable notice deadline, whether portal submission alone is sufficient and what confirmation the clinic provides. Preserve the request and acknowledgment. An advertised easy cancellation process is more useful when the effective date and the affected renewal are equally clear.

The terms also state that mid-cycle cancellation does not qualify for a prorated refund. Ending future renewals therefore should not be treated as recovering payment for the unused portion of a current cycle. Our guide to cancellation notice and order status explains the distinction. For this provider, the unresolved issue is especially specific: which date controls when the homepage, subscription policy and terms describe different pieces of the cancellation process?

Sources: [8] [4] [13]

Refund language changes at approval, processing and shipment

The refund policy contains two materially different accounts of an approved order. One says the company will try to accommodate cancellation before the prescription ships and issue a full refund if the order can be stopped. That same provision excludes prescriptions already processed or in transit. This is a conditional opportunity, not a guaranteed pre-shipment cancellation right: an order could already be processed even though the package has not left the pharmacy.

Another provision says that once a licensed healthcare provider has reviewed and approved the prescription, the order is final, nonrefundable and cannot be canceled, except where applicable law requires otherwise. That is an earlier cutoff than the conditional stop described elsewhere. The documentation does not explain which clause takes priority. Readers should not assume that approval leaves a dependable grace period, or that a tracking number is the event that ends refund eligibility.

Semaglutide adds another layer with a 60-day “Lose weight or You Don’t Pay” guarantee. The product passage does not explain its conditions or reconcile it with the broader prescription-refund exclusions. Ask what must be submitted, what purchases qualify, what amount can be returned and how the guarantee interacts with approval and processing. The distinction between refund guarantees and their exclusions is particularly relevant here; the headline alone does not establish an unconditional money-back offer.

Sources: [4] [9]

The platform, medical practice and pharmacy have separate roles

Healthy Living Clinic’s terms describe a platform connecting users with independent licensed healthcare professionals; diagnosis, treatment and prescribing decisions belong to those professionals. The FAQ names Beluga Health, P.A., described as a Florida professional corporation with a Houston address, as a clinical partner. This separation matters when a customer needs more than billing help. A subscription complaint, a prescribing question and a dispensing concern may involve different organizations even when enrollment begins on one website.

The contact page lists Belmar Pharmacy at 12012 N 111th Avenue in Youngtown, Arizona, with telephone 1-800-699-8143 and weekday hours of 8 a.m. to 6 p.m. Mountain Time, plus Saturday hours of 9 a.m. to noon. It does not establish that Belmar fills every order. The homepage attributes fulfillment to a U.S. compounding pharmacy. Before an order proceeds, identify the actual dispensing pharmacy and its contact details rather than assuming the named pharmacy necessarily handles your prescription.

Professional follow-up questions are described as available primarily through the Healthy Living Clinic portal. The FAQ also advertises community access, meal plans, workouts, coaching, customized health protocols and a monthly progress tracker. Those offerings do not establish a particular clinical visit frequency. For administrative contact, the company lists help@healthyliving.clinic, 800-599-3104 and a mailing address at 1990 Depew St. #140690, Edgewater, Colorado 80214. The documentation does not guarantee how quickly those channels respond.

Sources: [13] [10] [7] [8]

Location and delivery promises need order-specific confirmation

The FAQ’s specific coverage list includes most states and the District of Columbia but omits California, Kansas, Mississippi and New Jersey. It separately lists Guam, Puerto Rico and the U.S. Virgin Islands. Elsewhere, the same FAQ says the clinic helps customers in all 50 states. An omitted state is not proof that service is unavailable, but the broad statement does not resolve the narrower list. Confirm availability for the actual shipping address and requested treatment before authorizing payment.

The homepage advertises delivery in three to five business days with syringes included, while the FAQ estimates receipt within about a week for the lower 48 states. Other homepage wording refers to dispatch, which is not arrival. These statements do not provide a separate guaranteed clinical-review timeline. Nor do the consulted documents establish carrier, tracking arrangements, refrigerated packaging specifications or special delivery rules for Alaska, Hawaii and the territories.

That distinction is important for an injectable subscription: review, prescribing, pharmacy processing, dispatch and receipt are separate events. Ask which event starts the quoted delivery estimate and how shipment problems affect a renewal. FDA advises not using an injectable GLP-1 drug that arrives warm or with insufficient refrigeration and contacting the provider or dispensing pharmacy. This is general regulatory guidance, not evidence of a delivery problem at Healthy Living Clinic or a finding about its packaging.

Sources: [10] [8] [12] [1]

Product status, credentials and privacy require distinct readings

The homepage explicitly describes compounded formulations as not FDA approved and not generic versions of brand-name drugs, and identifies microdosing as off-label. The FAQ also says its team prescribes FDA-approved GLP-1 medications, but that passage does not identify a purchasable branded product. FDA approval belongs to a specific product, not the clinic. Compounded drugs do not undergo FDA premarket review for safety, effectiveness and quality; nonapproval alone does not establish clinical inequivalence. FDA recommends compounded drugs when an individual’s medical needs cannot be met by an approved drug.

The company says its broader business dates to 2011 and that Healthy Living Clinic launched in 2024. It claims completion of LegitScript certification and lists several medical leaders: Jonah Mink, MD, as chief medical officer in the FAQ, and Patrick Conrad, MD, and Gregory Smith, MD, on the homepage. The FAQ claims nationwide licensure for Mink. These are provider statements, not independently verified credentials, licenses or certification findings, and they should not be treated as a substitute for identifying the clinician responsible for a particular consultation.

Privacy responsibilities are also divided. The privacy policy says HealthyLiving.Clinic is not itself a HIPAA covered entity; independent medical or pharmacy partners may be, and the platform may act as a business associate in limited capacities. It also discloses advertising and retargeting tools such as Meta Pixel and automatic cookie placement. A general HIPAA-related marketing statement does not erase those distinctions. Readers can ask which entity receives intake information and where billing, clinical and pharmacy communications are stored.

Sources: [3] [10] [8] [5] [1]

Questions & answers

What would I actually pay for Standard tirzepatide?

The public documentation does not settle that question. The homepage advertises Standard at $149 monthly, while its Standard Dose product page lists $199 monthly, reduced from a displayed original $500. Request confirmation of the selected compounded injectable product, initial charge, renewal amount and included services before authorizing checkout. Neither public price should be silently substituted for the other, and a crossed-out price does not establish how long the current offer lasts.

Sources: [8] [6] [12]

Does month-to-month mean I can wait until renewal day to cancel?

No. The advertised lack of a multi-month commitment sits alongside a minimum five-day cancellation notice. The subscription policy counts from the next billing date and references customer service; the terms count from the next shipment. The homepage advertises portal cancellation. Ask the clinic to reconcile these instructions and confirm the effective cancellation date. The terms also exclude prorated refunds for cancellation during a cycle, so stopping future charges is different from recovering the current payment.

Sources: [8] [4] [13]

Will charges stop if I have not completed the medical questionnaire?

The policy says they will not stop automatically. Recurring charges continue despite incomplete questionnaires, laboratory work or other requested information, and patient delays do not pause or defer billing. Separately, the policy promises a full purchase refund when the medical provider determines that someone is not a suitable candidate. An unfinished intake is not the same as that determination. Contact the company about the account rather than assuming inactivity ends enrollment.

Sources: [4]

Can I get a refund before my prescription ships?

Possibly under one provision, but not reliably on the documentation alone. One clause offers an attempted stop and full refund if successful, excluding prescriptions already processed or in transit. Another says approval itself makes the order final and nonrefundable, except where applicable law requires otherwise. The semaglutide 60-day guarantee is not explained sufficiently to resolve that conflict. Obtain the applicable order-status rule and guarantee conditions before relying on a refund.

Sources: [4] [9]

Does Healthy Living Clinic accept insurance or HSA/FSA payments?

The consulted documentation does not establish insurance acceptance, prior-authorization services, insurer reimbursement assistance or HSA/FSA payment eligibility. The advertised monthly packages identify medication, consultation, shipping and syringes as included, but do not resolve those payment questions or laboratory costs. Ask the company what payment methods it accepts and what documentation it supplies. Insurance coverage is a separate question for the health plan; do not assume the advertised subscription will be reimbursed.

Sources: [8] [9] [2]

Who should I contact for treatment questions versus billing problems?

The FAQ directs professional follow-up primarily through the clinic portal. The company publishes help@healthyliving.clinic and 800-599-3104 for contact, while its contact page separately lists Belmar Pharmacy at 1-800-699-8143. Confirm which pharmacy actually dispenses the order before using that number for prescription-specific issues. Because independent professionals make treatment decisions, administrative support is not interchangeable with clinical advice. The public documents do not establish guaranteed response times or confirm Spanish-language service.

Sources: [10] [7] [13]

Our assessment

Healthy Living Clinic publishes useful subscription details: monthly pricing, stated package inclusions, no advertised multi-month minimum, independent clinical review and a full-refund promise for patients judged unsuitable. Those disclosures make the offering more understandable than a price-only advertisement. The central weakness is consistency. Standard tirzepatide pricing, the cancellation reference date, cancellation channel and post-approval refund cutoff remain unresolved across its own pages. The semaglutide guarantee adds reassurance in headline form without enough conditions to establish its practical reach. Before enrollment, obtain written confirmation of the exact first and renewal charges, required medical tasks, dispensing pharmacy, applicable cancellation deadline and order-finality rule. Keep that confirmation with the checkout terms and subsequent notices. This is a documented GLP-1 telehealth offering, but the public record does not yet provide one coherent account of every financial responsibility a subscriber accepts.

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Sources & documentation

Public materials consulted October 19, 2026. Provider statements are attributed claims, not independently verified clinical outcomes. Terms can change; obtain a current written quote.

Healthy Living Clinic Review: Monthly Plans, Conflicting Prices and Cancellation Terms

At a glance

01Enrollment can place payment before clinical approval

02The advertised price needs to match the subscription being authorized

03Month-to-month does not mean billing waits for treatment

04Cancellation has two clocks and more than one described route

05Refund language changes at approval, processing and shipment

06The platform, medical practice and pharmacy have separate roles

07Location and delivery promises need order-specific confirmation

08Product status, credentials and privacy require distinct readings