PROVIDER FILE · The briefing room

He & She MD Review: What the GLP-1 Prices and Contract Terms Actually Commit You To

He & She MD advertises compounded GLP-1 treatment, prepaid plans and ongoing support. Its public documentation leaves important differences between promotional prices, renewals, product listings and older membership terms unresolved.

The most important number in He & She MD’s advertising is not necessarily the monthly price. It is the amount collected when a plan begins—and what happens when that period ends. The clinic advertises compounded semaglutide starting at $99 per month, but that price is tied to a twelve-month purchase. Other offers have different renewal charges, while product pages display prices that disagree with the main plans page. For an adult comparing telehealth services, those differences deserve attention before payment, not after a prescription reaches a pharmacy.

This documentary review examines He & She MD through that contractual lens: who provides care, what enrollment authorizes, which services the advertised payment includes, and what the public terms establish about leaving. Pages consulted October 19, 2026, document a GLP-1 program alongside longevity, hormone and performance-health services. They do not establish one fully reconciled set of current commercial terms. The practical task is therefore to separate clear offers from unresolved conditions, without treating missing documentation as proof of either a favorable policy or a problematic practice.

At a glance

Lowest advertised semaglutide price
Compounded semaglutide is advertised at $99 per month with $1,188 paid annually; the injectable listing conditions that starting price on purchasing twelve months of supply.
Sources: [3] [10]
Renewal differences
Homepage notes describe introductory six-month rates of $139 and $199 per month, followed by six-month renewal charges of $1,194 and $1,734, respectively.
Sources: [6]
Included services
The plans page lists prescribed medication, injection supplies, free shipping, ongoing provider support and unlimited messaging, with no membership fees.
Sources: [3]
Clinical responsibility
The FAQ identifies Wasef Health, PC, while older terms describe a technology platform providing access to Beluga Health or similar affiliated professional entities.
Sources: [6] [5]
Cancellation boundary
The consulted terms discuss pausing an older membership arrangement but do not establish a complete cancellation or refund policy for current GLP-1 plans.
Sources: [5] [3]

Begin with the payment authorization, not the headline

He & She MD’s main plans page offers four billing choices for each compounded medicine. For semaglutide, it lists $199 billed monthly, $447 every three months at an advertised $149 monthly equivalent, $834 every six months at $139 monthly, or $1,188 annually at $99 monthly. Tirzepatide is listed at $299 billed monthly, $627 every three months at $209 monthly, $1,194 every six months at $199 monthly, or $1,908 annually at $159 monthly. These are alternatives, not a requirement that every customer prepay annually.

The distinction matters because a monthly equivalent does not describe the amount leaving the account at checkout. The injectable semaglutide page expressly ties its starting-at-$99 price to purchasing twelve months of supply. Neither a twelve-month purchase nor a plan’s duration establishes how much medication arrives in any shipment. Readers can use the distinction between monthly pricing and billing commitments to frame a written request: identify the product, collection amount, billing interval and dispensing schedule separately.

Advertised compounded-drug plan choices on the main plans page; other pages show conflicting nonannual prices.
Billing choiceCompounded semaglutideCompounded tirzepatide
Monthly$199, billed monthly$299, billed monthly
Three months$149/month equivalent; pay $447 every three months$209/month equivalent; pay $627 every three months
Six months$139/month equivalent; pay $834 every six months$199/month equivalent; pay $1,194 every six months
Annual$99/month equivalent; pay $1,188 annually$159/month equivalent; pay $1,908 annually
Sources: [3] [10]

Renewals and product pages complicate the quoted price

The homepage adds a material qualification to the six-month offers. One note describes $139 per month for the first six months, then renewal at $1,194 for six months, equivalent to $199 monthly. Another describes $199 per month initially, then renewal at $1,734 for six months, equivalent to $289 monthly. The provider advertises savings of $360 and $540, respectively. Those are its commercial claims, not independently calculated savings. The consulted documentation does not clearly connect every renewal note to every promotional card, so an introductory amount should not be assumed to continue.

The injectable product listings introduce a second conflict. Semaglutide lists $199 monthly for six months, $219 for three and $249 for one; tirzepatide lists $289, $309 and $339 for those periods. Annual equivalents remain $99 and $159. Meanwhile, the homepage displays an annual-based $99 offer beside “This offer has ended.” A separate $25 discount applies only to a first prescribed treatment, requires consultation and excludes some patients. Before relying on any promotion, obtain a written GLP-1 quote specifying the initial charge, subsequent charge and applicable offer.

Sources: [10] [8] [6] [3]

Identify the clinical party before accepting the agreement

He & She MD describes itself commercially as a modern telehealth clinic covering weight loss, longevity, hormone therapy and performance health. Its FAQ names Wasef Health, PC, care of Michael Wasef, MD, as the clinical provider, with contact@wasef-health.com and an address at 5260 78th Ave N, PO Box 1697, Pinellas Park, Florida. The site also presents Ozita Cooper, MD, as chief medical officer and describes her as dual board-certified in obesity and emergency medicine. These identities and credentials are website statements, not independently verified findings of this review.

The terms, bearing a 2022 revision date, describe a different arrangement: He and She MD does not itself provide medical services but operates a technology platform through which patients access professionals employed or contracted by Beluga Health, P.A., or similar affiliated entities. Different organizations can have different responsibilities, but these pages do not explain the current allocation. Before consenting, ask which entity treats you, which collects payment and where clinical records are held. A platform, clinician and pharmacy responsibility map helps keep those questions distinct rather than assuming the brand performs every function.

Sources: [6] [5] [3]

Enrollment is conditional, and five minutes is not approval

The advertised enrollment process begins with a free online assessment taking about five minutes. It asks about goals and medical history; the site says a licensed, board-certified U.S. physician, either an MD or DO, reviews the questionnaire. A separate process graphic places provider review at approximately 24 hours. That is an approximate review window, not a promise of a prescription, pharmacy dispatch or arrival. He & She MD says customers are charged only if medication is prescribed and that people who are not candidates pay nothing.

The terms require users to be at least 18, be located in a state where the relevant service operates and accept the agreement. An educational page discusses BMI of at least 30, or at least 27 with certain weight-related conditions, while emphasizing individualized assessment. Those statements do not guarantee admission. The consulted documentation also does not resolve whether initial or continuing laboratory work is required or separately charged. Ask what happens financially if the initial assessment proceeds but the clinician needs additional information, testing or a different treatment before prescribing.

Sources: [5] [3] [2]

The product description belongs in the contract

He & She MD advertises compounded semaglutide and tirzepatide, alongside Wegovy, Ozempic, Zepbound and Mounjaro when clinically appropriate and available. Its injectable listings describe subcutaneous administration, while separate pages market oral semaglutide and oral tirzepatide tablets. The oral semaglutide page lists monthly equivalents of $209 for twelve months, $239 for six, $259 for three and $279 for one. Oral tirzepatide lists $269, $289, $309 and $339 for those same periods. These prices should not be substituted for the injectable or main-plan prices.

The oral listings themselves need clarification: the semaglutide table is labeled injectable semaglutide, and the tirzepatide table is labeled injectable sermorelin. The consulted pages do not establish precise oral formulations, added ingredients, manufacturer or product-specific regulatory status. FDA approval concerns a specific product, not a platform or every formulation sharing an ingredient. Compounded preparations are not FDA approved; that alone does not establish clinical inequivalence. FDA recommends them when an individual’s medical needs cannot be met by an approved drug, with a prescription and a state-licensed pharmacy. A purchase agreement should identify exactly what is being supplied.

Sources: [3] [10] [8] [4] [9] [7] [1]

Included support does not resolve every service obligation

The plans page lists medication if prescribed, injection supplies, free shipping, ongoing provider support and unlimited messaging as included, without membership fees. The injectable semaglutide listing also advertises the same price at every dose, no insurance requirement, 24/7 support and HSA/FSA acceptance. The homepage promotes an app for tracking progress and adjusting the plan. These features describe the advertised service, but the consulted documentation does not establish guaranteed clinician response times, professional availability by hour or whether laboratory charges fall within the quoted total.

Payment is direct: He & She MD says it does not accept insurance, provide superbills or communicate with insurers. Customers may submit receipts themselves, but reimbursement is not guaranteed. Support also has an important safety boundary. Despite the commercial 24/7 language, the telemedicine consent says asynchronous care is not emergency care and personal data will not be monitored around the clock. The terms further warn that emails and text messages are unencrypted and may be intercepted. Unlimited messaging therefore should not be read as continuous clinical observation or as a security promise covering every communication channel.

Sources: [10] [3] [6] [5]

Pharmacy assignment and shipping need separate confirmation

He & She MD advertises GLP-1 shipping to every U.S. state except Louisiana, no delivery to PO boxes and discreet packaging. It says orders receive free expedited shipping, with tracking emailed after a prescription is issued. A process graphic labels delivery as two to three days but does not say when that clock starts. An educational article describes medication, syringes and instructions as usually cold-packed. These statements do not establish a guaranteed arrival date, a specific annual-plan shipment cadence or clinical availability for every product in every advertised shipping state.

The named fulfillment partners are Specialty Medical Drugstore LLC, doing business as GoGoMeds, and F&F Pharmacies Inc, doing business as Jungle Jim’s Pharmacy. The FAQ says Jungle Jim’s holds licenses in 44 states but lists ten excluded states and says it cannot dispense sterile compounds. That leaves both the count and the operational routing unresolved; dispensing also does not identify who compounds a preparation. Ask which pharmacy handles your exact formulation and location. FDA advises not using an injectable GLP-1 that arrives warm or inadequately refrigerated, and contacting the provider or dispensing pharmacy.

Sources: [3] [6] [7] [1]

Pausing an old membership is not a current refund policy

The older terms say a membership can be paused by turning off automatic payments through the secure account or emailing support@heandshemd.com. They also say eight consecutive weeks in that on-demand status without scheduling a continuation visit may lead to cancellation without notice. Current GLP-1 offers, however, advertise no membership fees. The consulted material does not establish that this older pause mechanism governs those plans. Nor does the absence of a membership fee mean there is no recurring payment authorization or prepaid treatment period.

The available terms include an omitted middle portion and do not establish a complete current cancellation, return or refund policy. That gap leaves unanswered whether an annual purchase can end early, whether unused future service is refundable, and what changes once a pharmacy order begins. Ask for the applicable notice deadline, cancellation channel, confirmation process and treatment of already-paid amounts. The distinction between cancellation and refund boundaries is essential here: stopping a future renewal does not itself establish a right to recover a previous payment.

Sources: [5] [3]

Questions & answers

Can I buy injectable semaglutide for $99 one month at a time?

That is not what the consulted offer says. The injectable listing conditions its starting-at-$99 monthly price on purchasing twelve months of supply, and the main plans page specifies $1,188 paid annually. It separately advertises a $199 monthly plan, while the injectable product page lists $249 for one month. Because those pages conflict, obtain the applicable checkout price and renewal terms in writing rather than treating $99 as a standalone monthly option.

Sources: [10] [3]
Will the six-month promotional price stay the same?

The homepage documents higher subsequent charges for two introductory offers. It describes $139 per month initially followed by $1,194 per six-month renewal, and $199 per month initially followed by $1,734 per six-month renewal. Those notes mean the initial monthly equivalent should not be assumed to continue. The unresolved issue is which exact offer and product the customer’s agreement incorporates, so request both the first collection amount and the next renewal amount.

Sources: [6]
Who should I contact about the clinician versus a billing pause?

The FAQ identifies Wasef Health, PC, and provides contact@wasef-health.com for the clinical entity. Older terms provide support@heandshemd.com for membership pauses and also describe Beluga Health or similar affiliated entities as the source of professionals. Because those descriptions are not reconciled, ask enrollment staff to identify your current treating entity and the correct billing contact. Do not assume an email to one organization automatically reaches the other or completes cancellation.

Sources: [6] [5]
Does He & She MD work with my insurance?

The provider says it does not accept insurance, issue superbills or communicate with insurance carriers. It allows customers to submit receipts independently, without guaranteeing reimbursement. Its injectable semaglutide page advertises HSA/FSA acceptance, but that statement should not be treated as a determination about a particular account’s reimbursement rules. Ask for an itemized receipt and verify any payment or reimbursement requirements separately before relying on outside funds to offset the advertised charge.

Sources: [3] [10]
Does the advertised nationwide reach mean any pharmacy can fill my order?

No. The GLP-1 shipping claim excludes Louisiana, and shipping coverage alone does not confirm clinical access or pharmacy authority for a particular formulation. The site names GoGoMeds and Jungle Jim’s as fulfillment partners but gives unresolved state restrictions for Jungle Jim’s and says it cannot dispense sterile compounds. Before paying, ask for the assigned dispensing pharmacy, the product it will supply and confirmation that it serves your location. The site also excludes PO-box deliveries.

Sources: [3]
Can I cancel an annual plan and get the unused portion back?

The consulted documentation does not establish that right. It describes a pause process for an older membership arrangement, but that is not a clear refund policy for current prepaid GLP-1 plans. Ask whether cancellation stops only the next renewal, affects unshipped orders or permits reimbursement for unused future services. Also request any notice deadline and written confirmation requirements. A cancellation option and a refund entitlement are separate terms; neither should be inferred from the other.

Sources: [5] [3]

Our assessment

He & She MD provides useful commercial detail: several billing intervals, explicit prepaid amounts, a prescription-dependent charging statement, named fulfillment partners and a defined list of included services. Those disclosures make comparison possible. The weakness is reconciliation. Nonannual prices differ across pages, introductory renewals are not consistently attached to offers, clinical-entity descriptions differ, and older membership language does not establish current cancellation or refund rights. A reasonable next step is a single written agreement naming the exact formulation, treating entity, pharmacy, first payment, renewal charge, shipment schedule and exit rules. If those terms are provided clearly, the service becomes easier to evaluate. Until then, neither the lowest advertised monthly equivalent nor the broad support promises fully describe the commitment.

Sources & documentation

Public materials consulted October 19, 2026. Provider statements are attributed claims, not independently verified clinical outcomes. Terms can change; obtain a current written quote.

  1. FDA concerns with unapproved GLP-1 drugs used for weight loss ↗
  2. He & She MD — prescription weight loss medication ↗
  3. He & She MD — weight loss/plans ↗
  4. He & She MD — weight loss/semaglutide oral ↗
  5. He & She MD — terms of service ↗
  6. He & She MD — official website ↗
  7. He & She MD — what to expect when starting a compounded semaglutide program ↗
  8. He & She MD — weight loss/tirzepatide injection ↗
  9. He & She MD — weight loss/tirzepatide oral ↗
  10. He & She MD — weight loss/semaglutide injection ↗

Continue reading